Salesforce Conversation Intelligence
Using NPL and machine learning to find actionable insights in call recordings that increased team productivity by 29%.
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A collection of projects that showcase my approach to solving complex design challenges and creating meaningful user experiences that solve business problems.
Using NPL and machine learning to find actionable insights in call recordings that increased team productivity by 29%.
View case studyBy pioneering Idea Dashes, we unlocked innovation for Sales Cloud, leading to the development of Pipeline Inspector and establishing a repeatable framework that accelerates future product evolution.
View case studyDesigned and developed a suite of mobile games that enhanced real-world social interaction rather than distracted from it.
The first game, Psych!, downloaded 3M+ times the first year and chosen as the App Store's Editors Choice award.
View case studyStrengthening the Salesforce–Shaklee Partnership Through Experience Strategy.
Transforming Distributor Workflows into a Mobile, Relationship-Centered Experience.
View case studyWe turned biometric signals into clear, real-time visualizations of audience reactions, revealing what excites, engages, and moves viewers in media experiences.
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